The aim of this workshop is to engage in the co-design of personas to explore the interplay of autonomous technologies with user experience and engagement. Automating a process that is embedded in people’s everyday lives and activities will surely impact their experience. In a time where there is a strong push towards more and more automation in our daily life, the workshop will explore the value of co-design in bringing to the fore the opportunities and issues of such trend on users’ experiences and engagements in multiple contexts such as work, health, entertainment, and learning. Through the co-design of personas in future scenarios of automation, the workshop will concretely identify valuable automation design goals for user experience and engagement drawing on participants’ knowledge from industry projects and academic research.
The workshop aims to achieve three concrete outcomes as the following:
(i) Realise some of the personas and scenarios created at the workshop into prototypes that after the workshop can be evaluated by industry partners or intended user audiences.
(ii) Publish in a relevant journal or conference the activities and product of the workshop reporting on the experience co-designing personas for automation and the identified design goals for user experience and engagement across several domains;
(iii) Organise a special issue in a relevant journal calling for papers that touch on design goals identified at the workshop as relevant for co-designing UX and engagement for automation.
Jose Abdelnour Nocera: University of West London, UK and ITI/LARSyS, PORTUGAL
Daniel G. Cabrero: Personas Technology Ltd, UK
Pedro Campos: University of Madeira and ITI/LARSyS, PORTUGAL
Torkil Clemmensen: Copenhagen Business School, DENMARK
Robin Gissing: Innovation Domain Consultant, UK
Frederica Gonçalves: University of Madeira and ITI/LARSyS, PORTUGAL
Lene Nielsen: IT University of Copenhagen, DENMARK
Parisa Saadati: University of West London, UK
We invite participants and position papers/scenarios for the NordiCHI 2020 Workshop – Co-Designing Personas for User Experience and Engagement in Automation.
Grounded on principles of co-designing and user experience engagement in design, this one-day workshop will offer an interdisciplinary forum for researchers and practitioners aiming to actively engage in co-design of personas to explore the interplay of autonomous technologies with user experience and engagement.
Interaction designers, educators, policymakers, system, and automation designer or other related stakeholders are encouraged to participate and present their interest by submitting a position statement confirming background, research interest and future scenario of automation, highlighting opportunities and/or issues for UX and engagement in one domain, e.g. work, health, entertainment, learning, and where the co-creation and usage of personas, or their criticism, form the basis of their position statement.
Topics of interest include, but are not limited to:
Submissions will be reviewed by the workshop organisers according to their relevance to the problem and motivations to advance towards a more systemic socio-technical solution.
In the context of COVID-19, we can say the workshop WILL happen in whichever format possible at the time of the conference.
Number of pages: 4 pages, including future scenarios, but excluding references (max).
Submissions must be done in ACM single column format. See the link for instructions https://nordichi2020.org/instructions-authors#/.
→ Submissions and questions, please, email: parisa.saadati@uwl.ac.uk.
